Monday, January 30, 2012

Presentation 1: Strategic Organizational Communication

1. What expectations does each of the three generational groups have about life and about organizations?
Baby Boomers
Life : Live longer and healthier
Organization: To be rewards for their contributions
To be supported during golden years by an adequate pension

Generation X
Life : To be active- working and playing, well into 70's, 80's or 90's
To be excellent parents/ individuals
Organization: To be rewarded based on performance, not seniority.
Work is no longer job one
Family is important

Generation Y
Life : Everyone to be interested in their Point of View
Organization: To have fun in workplace,
Things can always be changed for better.

2. What messages and experiences have contributed to those expectations?
Baby Boomers: No work, no money
Generation X: Domestic scene
-little infrastructure . institutional support for mothers
-very few day care, no nanny
- first wave of latchkey kids
Generation Y:Born with mostly dual income family and more technology sophisticated.

3. Over what issues are the three groups likely to have conflicts? Why?
Goal and value differences
E.g. Job Promotion
Baby Boomers: Competitive, winning is the best possible outcome
Generation X : Disrupting family, leaving friends
Conflict
Baby Boomers-X'ers: lack ambition, confidence, raw intelligent
X'ers -baby boomers: presumptuous, self-absorbed, arrogant.

Relationship in work -formal, informal?
Y'ers -X'ers: Not competent to be boss,
X'ers is diffusing his enthusiasm, not appreciating work and ideas
Underestimate his capacity
X'ers -Y'ers: Short attention life span
Habits- Cell phones, IM, music
Solution: To Y'ers, communication is important, always multitask

Questions to think about and discuss
1. To which, if any, of the three generational groups do you belong?
How do your expectations correspond to theirs? Over what issues are you likely to have conflicts with members if the three groups? Why?
Generation Y
Value differences
Language and fashion differences

2. How do your expectations and experiences correspond to theirs?
Clean and working environment
Message structure- movement of message in organization

3. Over what issues are you likely to have conflicts with members of the 3 groups? Why?
IT Equipment: not new
Work Attitude: Assignment based

4. Are the strategies chosen by Generation X'ers appropriate to the situations they face? Generation Yers?
The Gen-Xer is not impressed with status symbols such as titles; rather, they want an uncensored corporate structure coupled with opportunities to learn new skills. When given the choice, they prefer flex hours and the ability to telecommute over a higher salary.
Gen X'ers more individualistic, seek work-life balance.

To Y'ers, team oriented, obssessed with planning
Everyone to be interested in their Point of view, eager for comments, feedbacks.
no, work ethics, no sharing of company secret.

5. What effects are their strategies likely to have on their relationships with their supervisors in traditional firms? with their co-workers? With their subordinates? Why?

It's time for Xers to realize that Yers are to be treated with more respect and considerations

Conclusion
The key to organizational excellence is effective communication
Knowledge, Sensitivity, Skills and Values

References:

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